Ask Every Guest. Hear The Problems First.
Guests scan a QR code and rate their visit in 30 seconds. Everyone is invited to leave a public review — and when something has gone wrong, your team is alerted the same minute, so you can put it right before they walk out.
14-day free trial · Cancel anytime
Guest Problems You Can't See Are Killing Your Business
Bad Experiences Go Public Before You Know
A guest has a bad experience and posts a 1-star review. You had no warning, no chance to fix it. By the time you see it, the damage is done.
You Don't Know What Guests Really Think
Most unhappy guests never complain to your face -- they just leave and never come back. Or worse, they tell everyone online. You're flying blind.
No System to Catch Problems in Real-Time
Issues pile up across shifts and locations. By the time your manager hears about it, the guest is gone and the opportunity to recover is lost.
Three Steps. More Reviews, Faster Recovery.
Set it up once, let it work every single day.
Place QR Codes at Your Tables
Print your custom QR code and put it on table tents, receipts, or at the counter. We generate them for you -- ready to print.
Guests Share How They Feel
Guests scan and answer a quick 30-second form. It works in their language -- we support 20+ languages automatically.
Every Guest Is Asked. You Get The Warning First.
Everyone who leaves feedback is invited to post publicly. When the rating is low, the manager on duty is alerted immediately and a case opens with a response deadline -- so you get the chance to fix it while the guest is still with you.
Improve Service, Build Loyalty
Track guest satisfaction trends, team response times, and resolution rates. Turn feedback into action.
More Reviews. Faster Recovery.
Built for hospitality teams who care about every guest experience.
Instant Service Recovery
Get alerted the moment a guest has a bad experience. Assign it to your team, set response targets, and resolve it before they leave -- or post online.
Instant Issue Routing
Low ratings alert the responsible manager immediately, with a response deadline attached. High ratings land in your analytics. Every respondent gets the public review invite. You set the rating that triggers an urgent alert.
QR Code Feedback
Branded QR codes for every table, room, or touchpoint. Guests scan and share feedback in seconds. Print-ready for menus, receipts, and counter displays.
Real-Time Alerts
Instant notifications on Slack, email, or in-app when a guest reports a problem. Your team can act while the guest is still on-site.
Feedback Analytics
Track guest satisfaction trends, team response times, and which locations need attention. Data-driven decisions to improve your service.
Multi-Language Support
Forms auto-detect your guest's language. Serve tourists and locals alike -- 7+ languages built in, no setup needed.
Turn Complaints Into Comebacks
Don't just collect feedback — act on it. When a guest has a bad experience, Formulatiq helps you fix it before they write a public review.
Guest Reports a Problem
Unhappy feedback arrives in your dashboard within seconds -- usually long before the guest has left the building.
Your Team Takes Action
Create a case, assign it to a manager, set a response deadline. Track everything in one place.
Guest Comes Back Happy
Reach out, make it right, and turn a complaint into loyalty. Many guests leave a positive review after recovery.
The faster you respond to an unhappy guest, the more likely you are to keep them. Formulatiq gives you the tools to catch complaints and respond in minutes -- not days.
Built for Every Hospitality Business
Restaurants
Place QR codes on table tents and receipts. Capture feedback while the experience is fresh and funnel happy diners to Google.
Catch complaints at the table, before they turn into a public review.
Hotels
Add QR codes to room cards, lobby desks, and checkout counters. Catch complaints during the stay -- not in a scathing online review afterward.
Resolve guest issues before checkout.
Cafes & Bars
Stick a QR code at the counter or on the cup sleeve. Quick-service guests leave quick reviews -- if you make it easy.
Takes guests under 30 seconds.
Retail & Services
Works for salons, gyms, spas, or any business where customer experience drives repeat visits and referrals.
Works for any customer-facing business.
Simple Pricing. No Surprises.
Every plan includes a 14-day free trial.
Starter
Single-location restaurants and cafes
- 1 location
- 2 GB media storage
- 3 feedback forms
- 500 submissions per month
- 2 team members
- Custom QR codes
- Smart feedback routing
- Email notifications
- Multi-language forms
- Automatic form translation (7 languages)
- AI Insights
- Business Pulse
Professional
Growing businesses with multiple locations
Everything in Starter, plus:
- 3 locations
- 5 GB media storage
- Unlimited forms
- Unlimited submissions
- 10 team members
- Analytics dashboard
- SLA / response time targets
- Slack integration
- Priority email support
- Automatic form translation (7 languages)
- AI Insights
- Business Pulse
Business
Multi-location groups and hotel chains
Everything in Professional, plus:
- 10 locations
- 10 GB media storage
- Unlimited team members
- Auto-assignment rules
- Custom branding (white-label forms)
- Automatic form translation (7 languages)
- Priority support with dedicated onboarding
- Export and reporting
- AI Insights
- Business Pulse
Enterprise
Large chains, franchises, hotel groups (25+ locations)
Everything in Business, plus:
- Unlimited locations
- 30 GB media storage
- API access
- SSO / single sign-on
- Dedicated account manager
- Custom integrations
- SLA guarantee
- Automatic form translation (7 languages)
- AI Insights
- Business Pulse
Not sure which plan? Start with a free trial — upgrade or cancel anytime. No contracts, no surprises.
Compare Plans
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Locations | 1 | 3 | 10 | Unlimited |
| Forms | 3 | Unlimited | Unlimited | Unlimited |
| Submissions/month | 500 | Unlimited | Unlimited | Unlimited |
| Team members | 2 | 10 | Unlimited | Unlimited |
| Custom QR codes | ||||
| Smart feedback routing | ||||
| Multi-language forms | ||||
| Automatic form translation | ||||
| Email notifications | ||||
| AI Insights | ||||
| Business Pulse | ||||
| Analytics dashboard | ||||
| SLA / response targets | ||||
| Slack integration | ||||
| Auto-assignment rules | ||||
| Custom branding | ||||
| Priority support | ||||
| API access | ||||
| SSO | ||||
| Dedicated account manager |
Built for hospitality service recovery
QR feedback, instant alerts, and case management in one place.
QR code feedback
Instant Slack & email alerts
Setup in under 5 minutes
Free 14-day trial
Frequently Asked Questions
Your Guests Are Talking. Make Sure You Hear It First.
Start catching issues tonight. Setup takes 5 minutes.
14-day free trial. Cancel anytime.