Catch Bad Guest Experiences Before They Hit Google
Guests scan a QR code and share feedback instantly. Unhappy ones reach your team directly — so you can fix it before they post publicly. Happy ones leave Google Reviews. Protect your reputation, build loyalty.
14-day free trial · No credit card · Cancel anytime
Guest Problems You Can't See Are Killing Your Business
Bad Experiences Go Public Before You Know
A guest has a bad experience and posts a 1-star review. You had no warning, no chance to fix it. By the time you see it, the damage is done.
You Don't Know What Guests Really Think
Most unhappy guests never complain to your face -- they just leave and never come back. Or worse, they tell everyone online. You're flying blind.
No System to Catch Problems in Real-Time
Issues pile up across shifts and locations. By the time your manager hears about it, the guest is gone and the opportunity to recover is lost.
Three Steps. More Five-Star Reviews.
Set it up once, let it work every single day.
Place QR Codes at Your Tables
Print your custom QR code and put it on table tents, receipts, or at the counter. We generate them for you -- ready to print.
Guests Share How They Feel
Guests scan and answer a quick 30-second form. It works in their language -- we support 20+ languages automatically.
Bad Experiences Stay Private. Good Ones Go Public.
Low rating? The feedback goes straight to your team privately -- you get an alert to act fast while the guest is still there. High rating? They're guided to leave a Google Review. You control the threshold.
Improve Service, Build Loyalty
Track guest satisfaction trends, team response times, and resolution rates. Turn feedback into action.
Protect Your Reputation. Recover Every Guest.
Built for hospitality teams who care about every guest experience.
Instant Service Recovery
Get alerted the moment a guest has a bad experience. Assign it to your team, set response targets, and resolve it before they leave -- or post online.
Smart Feedback Routing
Unhappy guests send feedback privately to your team. Happy ones get guided to Google Reviews. You control the threshold -- protect your reputation automatically.
QR Code Feedback
Branded QR codes for every table, room, or touchpoint. Guests scan and share feedback in seconds. Print-ready for menus, receipts, and counter displays.
Real-Time Alerts
Instant notifications on Slack, email, or in-app when a guest reports a problem. Your team can act while the guest is still on-site.
Feedback Analytics
Track guest satisfaction trends, team response times, and which locations need attention. Data-driven decisions to improve your service.
Multi-Language Support
Forms auto-detect your guest's language. Serve tourists and locals alike -- 7+ languages built in, no setup needed.
Turn Complaints Into Comebacks
Don't just collect feedback — act on it. When a guest has a bad experience, Formulatiq helps you fix it before they write a public review.
Guest Reports a Problem
Unhappy feedback arrives in your dashboard instantly. No public review, no damage.
Your Team Takes Action
Create a case, assign it to a manager, set a response deadline. Track everything in one place.
Guest Comes Back Happy
Reach out, make it right, and turn a complaint into loyalty. Many guests leave a positive review after recovery.
Businesses that respond to complaints within 1 hour retain 95% of unhappy customers. Formulatiq gives you the tools to respond in minutes.
Built for Every Hospitality Business
Restaurants
Place QR codes on table tents and receipts. Capture feedback while the experience is fresh and funnel happy diners to Google.
Restaurants using Formulatiq see 3x more Google reviews in the first month.
Hotels
Add QR codes to room cards, lobby desks, and checkout counters. Catch complaints during the stay -- not in a scathing online review afterward.
Resolve guest issues before checkout.
Cafes & Bars
Stick a QR code at the counter or on the cup sleeve. Quick-service guests leave quick reviews -- if you make it easy.
Takes guests under 30 seconds.
Retail & Services
Works for salons, gyms, spas, or any business where customer experience drives repeat visits and referrals.
Works for any customer-facing business.
Simple Pricing. No Surprises.
Every plan includes a 14-day free trial. No credit card required.
Starter
Single-location restaurants and cafes
- 1 location
- 3 feedback forms
- 500 submissions per month
- 2 team members
- Custom QR codes
- Smart feedback routing
- Email notifications
- Multi-language forms
Professional
Growing businesses with multiple locations
Everything in Starter, plus:
- 3 locations
- Unlimited forms
- Unlimited submissions
- 10 team members
- Analytics dashboard
- SLA / response time targets
- Slack integration
- Priority email support
Business
Multi-location groups and hotel chains
Everything in Professional, plus:
- 10 locations
- Unlimited team members
- Auto-assignment rules
- Custom branding (white-label forms)
- Priority support with dedicated onboarding
- Export and reporting
Enterprise
Large chains, franchises, hotel groups (25+ locations)
Everything in Business, plus:
- Unlimited locations
- API access
- SSO / single sign-on
- Dedicated account manager
- Custom integrations
- SLA guarantee
Not sure which plan? Start with a free trial — upgrade or cancel anytime. No contracts, no surprises.
Compare Plans
| Feature | Starter | Professional | Business | Enterprise |
|---|---|---|---|---|
| Locations | 1 | 3 | 10 | Unlimited |
| Forms | 3 | Unlimited | Unlimited | Unlimited |
| Submissions/month | 500 | Unlimited | Unlimited | Unlimited |
| Team members | 2 | 10 | Unlimited | Unlimited |
| Custom QR codes | ||||
| Smart feedback routing | ||||
| Multi-language forms | ||||
| Email notifications | ||||
| Analytics dashboard | ||||
| SLA / response targets | ||||
| Slack integration | ||||
| Auto-assignment rules | ||||
| Custom branding | ||||
| Priority support | ||||
| API access | ||||
| SSO | ||||
| Dedicated account manager |
Hospitality Owners Love Formulatiq
Trusted by restaurants, hotels, and cafes worldwide
Works in 30+ countries
Setup in under 5 minutes
94% guest response rate
Free 14-day trial
Frequently Asked Questions
Your Guests Are Talking. Make Sure Google Hears the Good Stuff.
Start collecting reviews tonight. Setup takes 5 minutes.
14-day free trial. No credit card required. Cancel anytime.